CONTACT US.

EMAIL ADDRESS:

gshoppeke@gmail.com

STORE LOCATION

00400 Ronald Ngala St, Nairobi. Kenya

TIME:

  Monday – Saturday

                           08AM – 06PM

Send us a message

GET IN TOUCH

    Will I receive the same product that I see in the picture?

    We make sure to dispatch the exact product with same specifications as the uploaded product images at all times. In case of slight differences or modifications, we ensure to inform clients before dispatch.

    Where can I view my sales receipt?

    We will email you a sales receipt with order details and client billing details immediately we dispatch the order. It is more convenient to send receipts via email for data retention and retrieval.

    How can I return an item?

    We have 72 hours return policy that validates return of faulty or mismatch or products or simply wrong product. This allows you time to asses and decide on the state of product. Contact us before making return so we can provide the correct channels and procedure for return.

    Will you restock items indicated as “out of stock?”

    Every item marked "Out of Stock" is expected to be restocked within 30 days. You can sign up to our newsletter to receive latest product updates such as restocking and price updates.

    Where can I collect my order?

    Within Nairobi and some parts of Kiambu, Machakos and Kajiado counties, we deliver orders to your doorstep. In the case of parcels, you can collect your order from nearest courier outlets; normally within 24 hours.